EMPLOYMENT SOLICITORS · ACROSS ENGLAND AND WALES

Legal and regulatory information

Our solicitors hold the professional title of solicitor, granted in England and Wales, and are regulated by the Solicitors Regulation Authority. The SRA Standards and Regulations are available on its website.

VAT registration number: 163489579

Our professional indemnity insurer is Travelers Insurance Company Limited, 30 Fenchurch Street, London EC3M 3BD. Cover applies to our practice carried on from offices in England and Wales.

Regulatory information

Complaints

If you're unhappy with our service or charges, please contact the person dealing with your matter, or make a complaint to Robin Williams at robin.williams@rwlaw.co.uk.

We'll investigate your complaint and respond in writing. Complaints are handled promptly, fairly and free of charge.

If you're unhappy with our final response, or your complaint remains unresolved after eight weeks, you may be able to complain to the Legal Ombudsman. You must normally complain within six months of our final response, and within one year of the problem or of when you should reasonably have known about it.

Legal Ombudsman, PO Box 6167, Slough SL1 0EH

0300 555 0333

enquiries@legalombudsman.org.uk

www.legalombudsman.org.uk

Legal Ombudsman

Solicitors Regulation Authority

You can report concerns about our professional conduct to the SRA on its website.